Terms and Conditions

Effective January 1, 2026

J&K Pomona Concrete Contractors, concretepomona.com, estimates@concretepomona.com

Accepting these terms

These terms cover your use of this website and any work you ask J&K Pomona Concrete Contractors to quote or do. When you use the site, call us, send the contact form or book a job, you agree to them. If you don't agree, please don't use the site or book work with us.

On any single job, the written estimate or contract we both sign comes first. Where it says something different from this page, the signed paperwork wins, because it covers your property and your project.

What we do

We're a concrete contractor based in Pomona, CA. We do driveways, patios, sidewalks, steps, pool decks, garage floors, stamped and decorative concrete, retaining walls, footings, foundations, slab work, foundation raising and concrete cutting. The home page lists our services and the cities we work in, and our About page tells you who we are.

What we describe on this site is general. It isn't a promise that a given service, finish or schedule fits your property. We confirm that once we've seen the site, because the ground, drainage and access decide what can be done.

Estimates and pricing

We give free quotes on site, and you're under no pressure to book. An estimate is based on what we can see and measure on the day, such as the size of the area, the thickness of the slab, the condition of the ground underneath, any old concrete to remove, the finish you choose and how easy it is to get our equipment in.

Unless the estimate says otherwise, it's good for the period written on it. The price can change if the scope changes, if you ask for added work, or if we find something once the job is open that nobody could see beforehand, like buried debris, soft soil or old footings. When that happens, we stop, explain what we found and agree any change with you before we carry on.

Prices or figures shown anywhere on this website are general information only. They're not a quote for your job.

Scheduling, weather and cancellation

We set a start date with you when you book. Concrete depends on the weather and the ground, so we may move a pour if rain, extreme heat or wet soil would weaken the slab. If that happens, we'll tell you as soon as we know and give you the next workable date.

Curing, the wait while new concrete hardens before it takes weight, is part of every job. We'll tell you when the slab is ready to walk on and drive on. Using it sooner can damage it, and damage from early use isn't our responsibility.

If you need to cancel or move a booked job, please call or write to us as early as you can. Your signed contract sets out any charges for cancelling after materials have been ordered or work has started.

Payment

Your written estimate or contract sets the payment schedule, the deposit if there is one, and the payment methods we accept. Payment is due on the dates it gives.

If a payment is late, we may pause work until the account is brought up to date. Where California law allows, we may also use the remedies it gives contractors for unpaid work on a property.

Your part of the job

We ask you to give our crew clear access to the work area, to tell us about anything buried that you know of, such as sprinkler lines, drain pipes or septic parts, and to keep children, pets and vehicles away from the work and the fresh concrete.

You're responsible for knowing where your property lines are and for any approval your homeowners association requires. Whether a permit is needed, and who applies for it, is settled in your written agreement before work starts.

Warranty and what we don't promise

Any warranty on your job is the one written into your signed contract, and it covers only what that contract says. Your satisfaction is guaranteed in the sense that we'll come back and talk through any concern with you and make right anything that's our workmanship.

Concrete can crack even when it's done right, because it shrinks as it dries and moves as the ground moves. We cut control joints, grooves that give the slab a straight place to crack, to keep most cracking where it won't show, but small hairline cracks are normal and aren't a defect. Color and texture can also vary from one pour to the next, and from samples or photos.

We aren't responsible for damage caused by things outside our control, such as tree roots, earthquakes, flooding, changes to drainage made after we finish, heavy vehicles the slab wasn't built for, de-icing salts, harsh cleaners or work done by others on the same area.

This website is provided as it is. We try to keep it accurate, but we don't promise that every page is complete, current or free of errors.

Limits on our liability

We're fully licensed and insured. As far as the law allows, our total liability for any claim connected to a job is limited to the amount you paid us for that job. We aren't liable for indirect or follow-on losses, such as lost use of your property, lost income or the cost of renting somewhere else to park.

Nothing on this page limits any right you have that California law says can't be limited.

Settling a disagreement

If something isn't right, call us first. Most problems get sorted quickly once we've been back out and seen it with you.

If we can't settle it between us, either of us may take the matter to small claims court or to the courts in Los Angeles County, California, unless your signed contract names another way to resolve it.

Which law applies

These terms, and any work we do for you, are governed by the laws of the State of California.

Changes to these terms

We may update this page from time to time. The version posted here when you use the site or book a job is the one that applies. A change won't alter the terms of a contract you've already signed with us.

How to reach us

If you have a question about these terms, call J&K Pomona Concrete Contractors at (909) 729-4086 or use our contact page. We reply within 1 business day.