Privacy Policy
Effective January 1, 2026
J&K Pomona Concrete Contractors, concretepomona.com, estimates@concretepomona.com
What this policy covers
J&K Pomona Concrete Contractors is a concrete contractor based in Pomona, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what choices you have.
It applies to this website, starting at our home page, and to the information you send us through it. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, we collect what you type in, which is usually your name, phone number, email address, the address of the job and a description of the work you want done. You choose what to send, and we only ask for what we need to reply and give you a quote.
Our contact form is run by an outside form service, so your answers pass through that service before they reach us. That company handles the information under its own privacy terms.
If you call us at (909) 729-4086 or email us, we keep the details you share so we can follow up on your job.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. This can include your browser type, device type, the pages you look at, how long you stay and the general area you're browsing from, based on your IP address.
We use analytics tools to see this information in summary form, such as which pages people visit most. It helps us improve the site, and we don't use it to identify you personally.
Cookies
Cookies are small files your browser stores so a website can remember things between visits. Our site and the analytics and form tools it uses may set cookies to count visits, keep the site working properly and understand how people use it.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like the contact form, may not work as smoothly.
How we use your information
We use what you send us to answer your questions, set up an on-site visit, prepare a quote and do the work if you hire us.
We also use it to keep basic records of our jobs and to improve our website. We don't sell your personal information, and we don't rent or trade it to anyone for their marketing.
When we share information
We share information only with the services that help us run the business and the website, such as our form provider, website host and analytics tools, and only so they can do that work for us.
We may also share information if the law requires it, or if we need to protect our rights, our crew or our customers.
How long we keep it
We keep contact and job information as long as we need it to answer you, finish your job, honor our work and keep the business records we're required to keep.
If you reach out and don't hire us, we keep your message only as long as it's useful for following up, and you can ask us to delete it at any time.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, you may have additional rights under state law, such as the right to know how your information is used and the right not to have it sold, which we don't do anyway.
We won't treat you any differently for asking. We may need to confirm who you are before we act on a request, so we don't hand your information to someone else.
How we protect your information
We take reasonable steps to keep the information you send us safe, and we limit who can see it to the people who need it to do the job.
No website or online service can promise perfect security, so please don't send sensitive details like bank or card numbers through the contact form.
Children
Our website is meant for adults arranging concrete work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools we use change. The current version will always be on this page.
How to reach us about your privacy
If you have a question or concern about your information, or want to make one of the requests above, call us at (909) 729-4086 or send us a note through our Contact page.
We're open Mon–Fri from 7 AM to 10 PM and Sat–Sun from 8 AM to 9 PM, and we reply within 1 business day.